About Us:

Andy's Plumbing & Heating is a well-established and reputable company committed to quality workmanship and customer satisfaction. We are currently seeking a motivated and dedicated individual to join our team as a Plumbing Apprentice.

Job Description:

As a Plumbing Apprentice, you will have the opportunity to learn from experienced plumbers and gain hands-on experience in the plumbing industry. Your responsibilities will include:

· Assisting licensed plumbers with installations, repairs, and maintenance.

· Learning and understanding plumbing systems and techniques.

· Handling tools and equipment safely and efficiently.

· Maintaining a clean and organized work environment.

· Providing excellent customer service when on-site.

Qualifications:

· High school diploma or equivalent.

· Strong desire to learn and pursue a career in plumbing.

· Excellent communication and teamwork skills.

· Basic knowledge of hand tools and their proper use.

· Willingness to work in various weather conditions.

· Valid driver's license.

Benefits:

· Competitive hourly pay.

· Opportunities for advancement and career growth.

· On-the-job training and mentorship from experienced plumbers.

· Benefits available.

How to Apply:

If you're passionate about plumbing and ready to start your career as an apprentice, we'd love to hear from you. Please contact us at andysplumbingandheatinginc@gmail.com.

We are looking for a highly organized and customer-centric individual to join our team as a Client Concierge with expertise in customer care and dispatching. The ideal candidate will possess excellent communication skills, an unwavering attention to detail, and the ability to prioritize and manage multiple tasks efficiently. As a Client Concierge, you will play a crucial role in ensuring outstanding customer satisfaction by coordinating client requests and dispatching resources effectively.

**Responsibilities:**

1. **Client Communication:**

- Act as the primary point of contact for clients, ensuring a positive and professional experience.

- Respond promptly to client inquiries, providing accurate information and assistance.

- Keep clients informed about the status of their requests, including any potential delays.

2. **Dispatch Operations:**

- Efficiently manage incoming service requests and dispatch resources accordingly.

- Coordinate with field personnel to ensure a timely and effective response to client needs.

- Monitor and track the status of dispatched services, providing updates to clients as needed.

3. **Problem Resolution:**

- Address and resolve client concerns or issues promptly and effectively.

- Collaborate with internal teams to find solutions and ensure client satisfaction.

- Escalate complex issues to the appropriate channels for resolution.

4. **Documentation and Reporting:**

- Maintain accurate records of client interactions and service requests.

- Generate reports on dispatch activities, client feedback, and resolution outcomes.

5. **Quality Assurance:**

- Conduct quality checks on dispatched services to ensure they meet established standards.

- Implement improvements in dispatch processes to enhance overall efficiency.

**Requirements:**

1. Proven experience in a customer care or dispatcher role.

2. Excellent communication and interpersonal skills.

3. Strong organizational and multitasking abilities.

4. Familiarity with dispatching software and customer relationship management (CRM) systems.

5. Ability to work in a fast-paced environment and adapt to changing priorities.

6. Problem-solving skills and the ability to remain calm under pressure.

7. High attention to detail and accuracy in documentation.

**Preferred Qualifications:**

1. Previous experience in a similar concierge role.

2. Knowledge of industry-specific services being dispatched.

3. Familiarity with geographical areas covered by dispatch services.

**How to Apply:**

Interested candidates should submit their resume and a cover letter highlighting their relevant experience to andysplumbingandheatinginc@gmail.com

Job Title: Plumbing Technician

Company: Andy’s Plumbing & Heating, Inc.

Location: Philadelphia, PA

Why Work for Us!!!

Competitive salary commensurate with experience.

Health insurance and other benefits package.

Opportunities for advancement and professional development.

A supportive work environment with a focus on teamwork and collaboration.

About Us: Andy’s Plumbing & Heating, Inc. is a reputable and established provider of plumbing, heating, and air conditioning services dedicated to delivering high-quality solutions to our clients. With a commitment to excellence and customer satisfaction, we have built a strong reputation in the industry. We are currently seeking a skilled Plumbing Technician to join our team and contribute to our continued success.

Our Core Values:

Integrity

Quality

Respect

Position Overview: As a Plumbing Technician, you will be responsible for diagnosing and repairing plumbing issues, installing plumbing systems, and performing maintenance tasks as needed. The ideal candidate will have a strong understanding of plumbing systems, excellent problem-solving skills, and a commitment to delivering exceptional service to our clients.

Key Responsibilities:

Conducting inspections to identify plumbing issues and determine the best course of action for repair or replacement.

Repairing or replacing damaged or malfunctioning plumbing fixtures, pipes, and systems.

Installing new plumbing systems in residential properties according to specifications and local building codes.

Performing routine maintenance tasks, such as cleaning drains and pipes, and repairing leaks.

Providing excellent customer service and maintaining professional relationships with clients.

Ensuring all work is completed efficiently, accurately, and to the highest quality standards.

Qualifications:

Valid Driver’s License.

Proven experience as a Plumbing Technician or similar role.

Knowledge of plumbing systems, tools, and equipment.

Familiarity with local plumbing codes and regulations.

Strong problem-solving and troubleshooting skills.

Excellent communication and customer service abilities.

Ability to work independently and as part of a team.

Valid plumbing license or certification (preferred but not required).

These skills are comparable, and we also train!!!

How to Apply: If you are a skilled Plumbing Technician looking for a rewarding career opportunity with a reputable company, we encourage you to apply by sending your resume and a cover letter to andysplumbingandheatinginc@gmail.com. Please include "Plumbing Technician Application" in the subject line. We look forward to hearing from you!

Andy’s Plumbing & Heating, Inc. is an equal-opportunity employer committed to workplace diversity. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.